Group visits in health care, particularly primary care, are not a new thing. They have been around for quite a while, although the number of physicians using them has been small, largely because of reimbursement issues and the fact that group visits represent a different way of thinking about patient care than the traditional, one-to-one exam room visit.
Why patients would desire group visits that include other patients is open to speculation. Some research shows that in situations that involve patients with the same chronic disease, group visits provide a high level of satisfaction.
In the following post, D’Amore-McKim School of Business Assistant Professor Martin Dias discusses the ways human-augmented technology can impact our personal and professional productivity and offers solutions to its pitfalls.
Internet-connected devices definitely provide the opportunity to improve personal and professional productivity in terms of reducing search costs, increasing bargaining power, and increasing your ability to collaborate without having to co-locate. That said, it is important to be mindful of potential pitfalls to avoid.
You can think of using Internet-connected devices as a trilemma of double-edged swords:
1) Transition costs: These devices reduce the costs of physically transitioning from one location to another (working virtually) and raise your confidence that, because your device is cloud-connected, you are not losing what you were working on somewhere else. That reduction in transition cost reduces the load on your mind. On the flip side, we are often fooled into thinking we can multi-task (our brains are not really designed for multi-tasking), so by transitioning rapidly from one task to another you risk paying high mental switching costs… producing the twin pains of reducing productivity and reducing work quality.
Example: Toggling between typing an email to your client and texting a response to your friend. You are not multi-tasking; you are toggling, possibly quite rapidly, but toggling just the same. In addition, there is ramp up and ramp down time your brain needs to transition. When you think to yourself, “Okay, wait, what was I saying?” This is part of the switching cost you will pay. If you also mistakenly include something in the email that was meant for the text, then go ahead and polish up that resume for a different type of transition.
Personal finance expert Timothy Gagnon shares tips and advice for managing tax-deductible personal time during business travel.